Privacy policy.
1. Introduction
ZMT Recovery ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or enroll in a membership. Please read this policy carefully.
2. Information We Collect
We may collect the following categories of personal information:
Contact information: name, email address, phone number, and mailing address
Booking and appointment details
Membership and billing information (processed through third-party payment processors)
Health and wellness intake information you voluntarily provide
Communications you send to us via email, web forms, or text message
3. How We Use Your Information
We use the information we collect to:
Schedule and confirm appointments and services
Manage your membership account
Send appointment reminders, follow-up messages, and service updates
Communicate with you via SMS/text message (with your consent)
Respond to inquiries and provide customer support
Improve our services and website
Comply with applicable laws and regulations
4. SMS / Text Messaging
By providing your phone number through our online booking form or membership sign-up, you consent to receive text messages from ZMT Recovery. These messages may include:
Appointment confirmations and reminders
Follow-up messages after your visit
Membership updates and renewal notices
Promotional offers (only if you have opted in separately)
Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message. After opting out, you will receive one confirmation message and no further texts. For help, reply HELP or contact us at zabrina@zmtrecovery.net.
We do not sell, rent, or share your phone number or personal information with third parties for their own marketing purposes.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
With trusted service providers who assist us in operating our website and services (e.g., scheduling software, payment processors), who are bound by confidentiality agreements
When required by law, court order, or government authority
To protect the rights, property, or safety of ZMT Recovery, our clients, or others
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time by contacting us.
7. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of SMS communications at any time by replying STOP
Opt out of marketing emails by clicking "unsubscribe" in any email
To exercise any of these rights, contact us at zabrina@zmtrecovery.net.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
ZMT Recovery
Newport Beach, CA
Email: zabrina@zmtrecovery.net
Website: zmtrecovery.net